August Jackson weist in einem Beitrag auf dem neuen Ning-Portal zum Thema Competitive intelligence auf einen lesenswerten Beitrag hin, der sich sehr ausführlich mit dem Wie und dem Warum des Einsatzes von Wikis in der Konkurrenzanalyse beschäftigt. Unter dem langen Titel A Wiki Is Like A Room And Other Lessons Learned From 15 Wiki-based, Open Source, Intelligence Analysis Project findet sich die Zusammenfassung eines studentischen Projektes beim Mercyhurst College - Ergebnis:
A wiki is just another tool used to conduct this analysis. To talk about “wiki-based” analysis, in this context, makes about as much sense as talking about “Microsoft Word-based” analysis. In other ways, the differences are significant. Analysts are massively and consistently more productive using a wiki. The reduction in “transaction costs”, while modest in individual terms, quickly add up giving the teams more time to spend analyzing the data and less time spent sorting it our or sending it around to other team members. This results in better, more nuanced, analysis no matter how difficult the problem or how successful the team ultimately is in examining the topic under discussion.
Das widerspricht der Skepsis, mit der andere über dieses Tool urteilen, klingt aber insgesamt überzeugend.
April 20th, 2008 at 01:28
Several of our wiki projects were for businesses and the tool worked quite well. I have done a number of CI projects in the past without using a wiki and my expectation is that a wiki would be a very good tool for doing any sort of CI work.
Kris